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An open letter to Dr. Palmer from a ‘patient’

The media has been giving a lot of attention to Dr. Walter Palmer and his infamous activities that resulted in…

Thursday Troubleshooter: Dental team not entirely on board with unique scheduling solutions

QUESTION: I’m a hygienist in a multi-disciplinary dental office. My question is how to handle conflict with the front desk…

What do YOU do when the going gets rough?

At the end of a long, crazy day at the office, have you ever hung your head and wondered why…